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Business Travel

Cut to the chase

Those companies that permit their staff to spend extended periods of time investigating travel rather concentrating on their main role, are creating unrecorded costs and are diluting what should be their main focus, making you money. With the internet offering such vast amounts of data now, it can be a very confusing place with information overload. Cut to the chase, in the complex world of business travel, use our huge experience and expertise. We will direct you instantly towards the options that are most applicable, rather than you spending hours investigating numerous web sites. Whatever fees are charged will easily make up for the time saved and in most cases either cheaper fares, or more suitable options for you to arrive in the best shape to conduct your business.

Our core business is business travel and we offer a comprehensive and professional service. We are a long established firm with many clients in the legal profession and we are very focused on those in Intellectual Property. However we have a broad portfolio in other professions and industry, such as: IT, digital advertising, outside broadcasting, distribution, marketing and property development.


We are completely independent and unbiased, we are not tied up with incentive contracts to airlines or hotel groups. We discuss your requirements and priorities for each trip, then offer for your consideration the options of cost versus convenience. We work closely with the UK’s largest travel trade wholesaler, so have access to competitive discount prices for both air fares and accommodation. We can offer great expertise and sound advice as we have over 120 years of experience between us.


Target Travel is an IATA (International Air Transport Association) agency and our reservations system is Amadeus, which is the most advance GDS. We therefore have the full capability for instantly quoting and booking both flights and hotels. We are also able to immediately issue and amended etickets. You will note that via our home page there is a link, to review and re-print your etickets and itineraries.

You are not on your own with us

On a daily basis we are called by clients having just left their hearing in Europe and wanting their etickets altered. In the last few years with Japan’s earthquake, ash cloud, tsunami, snowed in airports, British Airway’s and public service strikes and well as the old chestnut of fog, we  been the calm friend on the end of the line to offer advice and discuss the options open to you. With the added ability to re book your travel arrangements. Don’t underestimate the usefulness of this when under pressure and away from home. Those that book on the internet will have to line up with everyone else.

Your travel policy

Many firms and partnerships have a vague travel policy, many small to medium ones often leave it to the discretion of the traveller. We will happily meet with you to review a travel policy and identify areas for improvement and cost saving. There are many elements where our professional insight can help with saving costs or adding convenience, with our knowledge we can assist you in putting together a policy that works.

Your ‘Duty of care’

All firms have a ‘duty of care’ to their employees, with a requirement that any travel on your behalf can be tracked. Both the Ash Cloud, the Boxing Day and Japan’s tsunami, plus the recent terrorist incidents have highlighted the importance of this. Independent online bookings can rarely offer this facility, we can.


We are usually able to offer a credit facility to established firms. Our terms are that an invoice will be presented when the travel arrangement are confirmed or tickets issued, we then present a statement at the end of the calendar month and require a remittance by the 10th day of the following month. Terms and conditions apply.


If we are new to you, then why not just try us out on an adhoc basis to see if we can help and are a good fit with your organisation ?


Ticket could only be changed the following morning and was for an early flight back to London – Mar 18

Thank you for this. I left for the airport trusting that by the time I got there you’d have changed the flight reservation – and you had! I’m now back home. Jane S

Last date for ticketing- Jan 18

Just a quick appreciative note to say thank you for being persistent today in my best interest. I had to go to a funeral and I guess my mind was elsewhere and certainly my phone was switched off until I could get away. You secured the right outcome by virtue of your indefatigable approach! Many thanks. Great service. Peter H

Chicago, upgrade that reduced costs – Sep 12

We spotted a special offer that not only reduce the fare compared with what was booked, but also gave a complimentary upgrade to First Class on the outbound leg

You are definitely in Richard’s good books! Please upgrade them to First Class for the outbound as it will reduce the fare. Thanks very much. Daisy

Japanese tsunami & earthquake -Mar 11

We had two clients in Tokyo, on hearing of the news, accommodation was extended, a credit facility was arranged with the hotel and three back-up flights were put in place, their use dependent on when the infrastructure was suitable for our clients to leave. Despite a massive walk through Tokyo and a plod up to their 16th floor bedrooms they were OK, shaken but unharmed.

We were glad to leave, the ‘aftershocks’ kept coming and we kept thinking another big one was on its way. The transportation system in Tokyo was very bad to start with, but had improved by Tuesday so we were able to get to the airport without a problem. On Saturday the airport bus was not running and there were no trains or taxis. Thank you very much for all your help. It was impressive what you were able to do. Once again, many thanks – John and Stu 

Last minute changes to a hearing at the Munich EPO- Sep 08.

Just a quick email to say thank you for sorting out my flight and hotel arrangements for my trip to Munich last week, and also for sorting out the flights and hotel for the inventor who accompanied me. I know that the requirements kept on changing until my client in the US finally made up their mind, so I appreciate the patience that you showed in repeatedly changing the details. I am very appreciative of the work you did, best regards. Paul